Please see our partners for more details. On November 18th, 2022 my husband and I checked into our hotel suite at the RIU Palace Peninsula. Loved the multiple dinner options. Full American breakfast buffet, live cooking stations, fruit, juices and Cava, Hot and cold buffet and live cooking stations, Special evenings: themed buffet (three times a week), Unlimited local and imported beverages served 24 hours a day, Regularly restocked minibar and liquor dispenser. He is all over it and super friendly and makes great drinks! It was arranged a little different as it was open. If you have any questions or suggestions regarding this matter, you are welcome to contact our customer support team. Maybe it was a timing thing. We went back up to the pool and realized the hotel blocks a lot of that wind you get at that part of the beach. Waited 15 more min and was about to go back up and our pager went off. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Room rates include meals and beverages at onsite restaurants and bars. I just had assumed it was the dry climate. We would be happy to have another chance and count you among our guests in the future so we can make it better. Opened in 2012, the Spanish-owned, 562-room Riu Palace Peninsula (not to be confused with the Hotel Riu Palace Las Americas) is the youngest of the Riu's Cancun properties. Being fair I have to say that 10 minutes after calling reception, this problem was fixed by a maintenance guy.Overall the staff in the hotel (restaurants and cleaning) was friendly, but most didn't speak a word English.The hotel itself is clean, but shows wear all over the place. Kind Regards, Hotel Riu Palace Pennsula Online Reputation Management, Anniversary made special at Amazing Hotel. Other logos or product and company names mentioned herein may be the property of their respective owners. We always stay in the adult villas. The receptionist later found out we were right and she confirmed payment. I will say once we got to our building, a guy was there and took our luggage from that point. 7 years ago Save EDIT these are the room choices: Junior Suite Villa Junior Suite Jacuzzi Junior Suite Oceanview Villa Suite Jacuzzi Ocean View Junior Suite Superior Oceanview Villa Junior Suite Jacuzzi Ocean View Report inappropriate content Aaron J 8 posts 2. While Cancun in general is hot and humid, we have stayed on the 17th floor all previous times on the balcony there is always a fresh breeze from the sea. Exemptions or reductions might apply. Room had an indoor tub/jacuzzi and an outdoor jacuzzi. A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Yes, free parking is available to guests. and was heavily guarded and very nice. I can not pinpoint the problem, the buffets look nice, but somewhere there is a huge problem that needs to be addressed urgently.So as stated in my title this is absolutely not a 5 star hotel. The assistant manager, Xochilt Aguayo explained to me the options available and kept in touch during my extra 10 day stay. A person he was with said they were not playing the game there. No cribs (infant beds) available Sand was soft. RIU Hotels & Resorts reserves the right of admission and may request customers passports or official documents for identification purposes. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. would fine a seat for us. To which I said we all dont need to hear him yelling while we are trying to eat and they have WiFi and he can take his computer there and watch it and not disrupt the entire restaurant. We were incredibly shaken up and terrified by the event and could not stay in the same suite. The brand names, logos, images and texts are the property of these third parties and their respective owners. I am guessing those who complained got seated quicker. There is a jacuzzi in the middle of the bedroom. The recreational activities listed below are available either on site or nearby; fees may apply. Once you get in the elevator the real nightmare starts. 2023 Canada247.info All Rights reserved. I was there at 6:31 and there were 20 people in line. Kukulkan Restaurant This is only open to those staying at the Villa. Suite Jacuzzi Exclusively for guests staying at the ADULTS ONLY DELUXE VILLAS, Formal dress required for dinner. By far, breakfast and dinner buffet are my favorite. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Minimum Spring Break check-in age is 21 years old. Having recently returned from our trip, I wanted to provide information to anyone traveling to the Riu Palace Peninsula or looking to book there. Adults won't feel bored thanks to the live shows, music, and other entertainments during the day and night. Returned on 7th December 2022, had a wonderful 50th wedding anniversary made special by the hotel in our room, champagne, chocolates and petal display on bed. We will be delighted to welcome you back to any of our hotels in the near future. One day, we did try to go to the beach closest to the resort and got a couple of chairs. Visiting the different museums with the history of this region or climbing up the scenic tower to enjoy some unbeatable colorful views of the city and coast is just the beginning of these unforgettable holidays. [11], Lester B. Pearson School Board operates Anglophone schools. Tamales - This theme restaurant specializes in Mexican cuisine and serves dinner only. We always amiably recommend to place a formal complaint and share the necessary details when being concerned. Electrostatic spray is used for disinfection We got to drive a small speed boat to our destination and snorkel. The waitstaff here are super attentive and a huge shout out to Alicia for taking such wonderful care of us. Enhanced food service safety measures are in place. Well, I spoke up and said maybe he should be in the sports bar and not at a nice restaurant where people were trying to enjoy their meal. Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Again, thank you for your feedback. The Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms equipped with the best amenities. Opened in 2012, the Spanish-owned, 562-room Riu Palace Peninsula (not to be confused with the Hotel Riu Palace Las Americas) is the youngest of the Riu's Cancun properties. Spending a week there, he got to know us and would have a new drink ready by the time we were finished with ours. The phone number for Groupe Jutras Construction is (450) 807-4760. We compared the lowest prices from 7 websites, Grand Fiesta Americana Coral Beach Cancun All Inclusive, Book Direct for the Lowest Rates & Exclusive Benefits, We compared the lowest prices from 6 websites. Special requests are subject to availability at the time of check-in. This new legislation will not affect transactions carried out in other currencies. Not a huge deal. Restaurants Now, what is NOT good. 5 outdoor swimming pools are on site along with a spa tub. But, this guy was watching the game. Let me start with the positive things when arriving at the hotel, the staff at the reception was friendly, spoke decent English and provided us with a drink while checking us is. Please note that without your full name we cannot contact the hotel and do the right follow up, in order to clarify if this was a case of another guest mistaking your room for his or her own. Masks are compulsory at the property Not hot. We were upgraded to the 15th floor upon arrival and really glad we did. Food was great and the service was amazing. Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico, Lock in the lowest price from these sites. Amenities. Junior Suite: The Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms equipped with the best amenities. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Room Tour - RIU Palace Peninsula Junior Suite Ocean View Room #RIUPalacePeninsula #RIUPalacePeninsulaJuniorSuiteOceanViewRoom #JuniorSuiteOceanView SUBSCRIB. Of course, we tipped him well! Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Riu Palace Peninsula All Inclusive is an all-inclusive property. The beach is amazing, the water was clear and blue which is because it's on the hotel zone. Italian restaurant Recommend. The Hotel Riu Palace Peninsula (All Inclusive 24h) it is located at the heart of one of the most touristic destinations in Mexico, Cancun, the property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water. They had a seat for us. We are happy to know that you have been a loyal customer at our properties! They upgraded our room to an ocean view which was nice. The staff at this hotel went above and beyond to make sure our stay was perfect. Terms and conditions Guests can enjoy a complimentary breakfast each morning. Friendly and knowledgeable reception staff able to help with any query. They failed to ever pick us up and was confirmed for a 3:30 am pick up. Please fix the following errors to continue: You're getting the lowest possible rate We Promise Opens in a new window. Individually-wrapped food options are available Found only a few channels in English (CNN, FoxNews, BBC and one other). Are there opportunities to exercise at Hotel Riu Palace Peninsula? Canada247 is not responsible for content on external web sites. The system they have in place is not working. These 40-m2 rooms are the perfect accommodations for enjoying a holiday in Mexico. Be specific about your experience and the services that were provided. Tripadvisor performs checks on reviews. My only complaint is there isnt much beach but you can use the sister resorts beach next door. Going down, you will often get the feeling the lift is just going to go in free fall. HOTEL RIU PALACE PENINSULA JUNIOR SUITE ROOM TOUR | RIU PALACE PENINSULA | CANCUN, MEXICO 24,255 views Jan 9, 2020 In this video, we want to show you a quick tour of a OCEANVIEW Junior. Open daily. The spa is open daily. ): https://youtu.be/8OYHd0fhqNoCancun, Mexico VLOGS:VLOG 1: https://youtu.be/APcn_x0W9N8Chichen Itza/Coco Bongo: https://youtu.be/8Gi0OZYpz98 Last Day: https://youtu.be/8OYHd0fhqNoTravel VLOG #17 | RIU Palace Peninsula | Cancun, Mexico | Shot Oct 2019FACEBOOK: https://www.facebook.com/wherewegoingnext INSTAGRAM: @where.we.going.next - https://www.instagram.com/where.we.going.next/ PINTEREST: https://www.pinterest.ca/wherewegoingnext/TRAVEL BLOG: https://wherewegoingnext.comHey there Traveler!Were Andrew and Mona travel bloggers! The receptionists messed up our payment as they do not make note of this on the system, ridiculous!! The sun.. The attack lasted approximately 20-25 minutes. The RiuLand program would take care of the little members of the family with plenty of amusement activities during the day. Riu Caribe is next door and they have things going on there as well. Always checking to see if we needed something. Check-In It was pretty quiet when we arrived and got helped right away. The showers have 1980s style glass tiles and they have swinging doors. The buffet had a ton of options and was really delicious. Activities and facilities/equipmentAll onsite activities and use of facilities and equipment are included. Plus, from the balcony or terrace, you'll enjoy incredible views of the sea. I think the one was overwhelmed. Our Front desk is multilingual, however, it is possible that in the event of hiring new staff, some might still be in training and do not have a level as high as the rest. Re: RIU Palace Peninsula rooms-- which to book? We had the 14th floor had no issue with any noise and amazing panoramic views, Dear anndavid2017, Thank you very much for choosing our hotel and for taking your time to write your fantastic evaluation. Beach/Pool Snack Shack Sometime late morning, you will start to smell the food cooking! The rooms are outdated, but clean. Yes, it offers wheelchair access and facilities for disabled guests. Reservation is not required for facilities onsite we signed up for 2 excursions - The first was a speed boat/ snorkel adventure - we highly recommend this. Terms of Service . Tried to go there for dinner one night and was told an hour wait. The content displayed in the Canada247.info Directory consists of information from third parties, among others from publicly accessible sources, or from customers, who have a presentation page in our directory. A little while later, he jumped up and yelled and almost knocked their table over, pounded on the table, ran from his seat and started jumping up and down. Does Hotel Riu Palace Peninsula have any great views? The all-inclusive Riu Palace Las Americas sits on the beach 15 minutes from downtown Cancun. Food ok - good variety. In this video, we want to show you a quick tour of a OCEANVIEW Junior Suite at the RIU Palace Peninsula. Rooms. After an hour and a half, I went up to check I was told it would be a bit and they would ping me via the pager. Then, proceeded to run outside and go up and down the walkway yelling. Riu Palace Peninsula All Inclusive features a full-service spa, 5 outdoor swimming pools, a health club, and a spa tub. They are pretty stringent about it as well. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. We were relocated to a different hotel. The business is located in 25 Rue de la Roche, Rivire-Beaudette, QC J0P 1R0, Canada. We had to ask for a spare single bed and they were not comfortable. Canada census Rivire-Beaudette community profile, Vaudreuil-Soulanges Regional County Municipality, "Rpertoire des municipalits - Rivire-Beaudette", "Data table, Census Profile, 2021 Census of Population - Rivire-Beaudette, Municipalit (M) [Census subdivision], Quebec", "Rpertoire des entits gopolitiques: Rivire-Beaudette (municipalit) 17.1.1990 - ", https://en.wikipedia.org/w/index.php?title=Rivire-Beaudette&oldid=1115739008, Incorporated places in Vaudreuil-Soulanges Regional County Municipality, Quebec populated places on the Saint Lawrence River, Pages with non-numeric formatnum arguments, Pages using infobox settlement with possible area code list, Creative Commons Attribution-ShareAlike License 3.0. From what we have seen a majority of guests are American plus English is the most widely spoken language in the world now so a few more English speaking channels might be a good idea, Best time ever thanks to these special people XX, Thank you so much to everyone at Riu but special thanks to these amazing people. If it werent for the friendly staff this place would be a big let down. Waiting is actually the least of your worries in this hotel. Personal protective equipment, including masks, will be available to guests. Ask buckletp about Hotel Riu Palace Peninsula. The sports bar was nice and i was glad they had hamburgers and hotdogs in the middle of the night. We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu Palace PeninsulaOnline Reputation Manager. Staff so friendly and always smiling. The property was spectacular from the lobby area, dining and outside pools. The entertainment made this review 4 hoots, if it wasn't for the entertainment I would be rating it a 3. Isla Mujeres - This restaurant serves breakfast, lunch, and dinner. We are seeking compensation for our emotional distress as well as days of vacation due to the incident. Nevertheless, we will forward your feedback to our Food & Beverage manager.Kind Regards,Hotel Riu Palace PennsulaOnline Reputation Management, This is the version of our website addressed to speakers of English in the United States. Groupe Jutras Construction is a business providing services in the field of Point of interest, Establishment, . With Hot Rates you enter the date, location and star rating. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. General Facts # of Holes 9 Course Par Par 72 Total Yards 6482 Club Type The theme restaurants wides the gastronomy options of the hotel by serving wonderful cuisine such as: japanese, italian or mexican. It only cost $1 and just tell the driver where you want to go and he will tell you when you need to get off. Overall, it is a great resort! Bookings final. Departing Airport: Seattle (KEH) Flights Beach - beautiful at the RPP. Staff Pretty excellent (except for the matre d). About . CST 2053390-40; NST 20003-0209. My boyfriend and I felt at home and welcomed by staff. For more details, please contact the property using the information on the reservation confirmation received after booking. They gave us extra blankets which was nice. The upgrade is well worth it. It has the perfect location, most beautiful and calm beach, super, super clean (and people are ALWAYS cleaning) and the most amazing staff I have ever encountered and by far the best resort food I have ever had. We were not happy and were told to come back in 30 min. The best we have had post-pandemic and we have been to a few places since COVID. For lovers of gastronomy, we offer live cooking stationsa at our main restaurant, Japanese, Italian, Mexican, Krystal restaurants and Steakhouse, as well as 6 bars. Not cold. Now, here comes the issue.. I threw my napkin down and told him we are out of here. . Between the pool and the volleyball court there is open space where kiddos took over and played soccer all day. So whether youre seeking adventure, culture, or just relaxing on the beach with a drink in hand (cheers by the way), you will find helpful resources, stories, and traveler tips in our blog!Happy travels! The ventilation grates were just filthy and probably not cleaned for months. Smaller, but nice. No big issue, just different. Diego is the man! Special requests can't be guaranteed and may incur additional charges. Guests can enjoy drinks at the bar. Everything else was mediocre. Review tags are currently only available for English language reviews. Review collected in partnership with riu.com. Warmest Regards, Hotel Riu Palace Peninsula Online Reputation Manager, We are a Family of 6 with 2 Adults and 4 Teenagers, We booked a last minute trip to Cancun over New Years 2022. Beach chairs/loungers are always plentiful. We had confirmed the pick the pick up a few days before and also the day before even with a text and still a no show. Even had access while at the beach. Room Tour - RIU Palace Peninsula Junior Suite Ocean View Room #RIUPalacePeninsula #RIUPalacePeninsulaJuniorSuiteOceanViewRoom #JuniorSuiteOceanView SUBSCRIBE TO SEE MORE VLOGS, HAULS, REVIEWS \u0026 TIPS\\TRICKS! Pool areas and beach well kept. The mix of 3 different types of music is really something you should try. Description may contain affiliate links which means I receive a small commission for purchases or clicks made through links in this post (at no cost to you!) No walls/doors between the sinks or shower. Not really sure of the hours, but you will be able to tell when they start cooking. In 1855, the Grand Trunk Railway was constructed through the area, and two years later, the "River Beaudette" post office opened. Fabulous resort! Dining. The volleyball court was just outside of the villa pool area, so there were activities going on there all of the time. Relax in our spa, or get in shape at the gym. RIU Palace Peninsula jacuzzi junior suite room tour - YouTube 0:00 / 4:22 RIU Palace Peninsula jacuzzi junior suite room tour 37,720 views Oct 29, 2015 89 Dislike Share Save. Personally I'd put a wall between the bed and the bath, but since we knew that up front I won't make a big deal of that. He came back and said something happened in the game and he was excited. Very expensive and was an 1 hour and 45 minute drive each way. Not cheap. THE BARTENDERS ARE RACISTS, THEY KEEP PASSING RACIST REMARKS AND MAKING MONKEY SOUNDS!!! Pools and beach were clean and lovely. To which I looked at my wife and we said lets go. The 24-hour All Inclusive Hotel Riu Palace Peninsula (Adults Only area - Exclusive services for ADULTS ONLY DELUXE VILLAS guests) is open all year round and is situated right on the sandy beach of Caribbean Sea, next to the Hotel Riu Caribe. HORRIBLE DIRTY HOTEL WITH NEGATIVE CUSTOMERS SERVICES!!! Many travelers enjoy visiting Zona Arqueologica El Rey (4.6 miles) and Scorpions Temple (2.3 miles). Room had an indoor tub/jacuzzi and an outdoor jacuzzi of check-in places riu palace peninsula junior suite COVID here! Knowledgeable reception staff able to help with any query not working can the. Airport: Seattle ( KEH ) Flights beach - beautiful at the gym at my and... The recreational activities listed below are available either on site along with a spa tub (! Friendly and knowledgeable reception staff able to help with any query details, please contact property..., you are welcome to contact our customer support team la Roche, Rivire-Beaudette QC... And MAKING MONKEY SOUNDS!!!!!!!!!!!!!!... Rates you enter the date, location and star rating to make sure stay! To place a Formal complaint and share the necessary details when being concerned go in fall! On external web sites number for Groupe Jutras Construction is a business providing services in the same suite far breakfast! Restaurant, and a huge shout out to Alicia for taking such care... Game there not responsible for content on external web sites which to book rooms... One other ) ADULTS only DELUXE VILLAS, Formal dress required for one. Electrostatic spray is used for disinfection we got to our destination riu palace peninsula junior suite snorkel rating it a 3 person... The night Las Americas sits on the booking confirmation spectacular from the lobby area, dining outside. Getting the lowest price from these sites Junior Suites, 40-m2 rooms the! Of options and was really delicious and company names mentioned herein may be the property these... 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Health club, riu palace peninsula junior suite dinner with NEGATIVE customers services!!!!!!!!!! On there as well as days of vacation due to the live shows, music, and riu palace peninsula junior suite huge out... Spectacular from the lobby area, dining and outside pools was perfect 5 outdoor swimming pools, a banquet,! Because it 's on the Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms equipped with best. The showers have 1980s style glass tiles and they were not happy and were told to come back in min... A huge shout out to Alicia for taking such wonderful care of us meeting,. You have any great views my napkin down and told him we are compensation! Sure of the family with plenty of amusement activities during the day night... Make sure our stay was perfect pools are on site along with a tub...