$2,519.10, $2,799.00 We purchased a leather beanbag chair. We called it won't be in until August! Privacy Policy. They feature materials such as: reclaimed wood and kiln-dried wood, leather, shagreen, down filling and foam, fabrics, and metals such as iron and aluminum. Not even the 40% off will make it worth it. Annalisa said she couldn't comment on where to place chairs already purchased from RH and could only comment on new purchases made through her. Hershey, PA. $50 $75. Wow, so impressed! The first issue: Prices. For $20 each. We were served quality water while we made some final decisions in private and she picked up paperwork. Ohh and get this.. Terrible corporation with zero social responsibility (10 pounds catalogues sent arount) and semi-criminal membership techniques (no notice of renewal, charging credit cards). 90" W x I emailed Customer Service and 24 hours later no response! My husband and I have come in about 4 or 5 times to browse their inventory and after finding several pieces we liked, but were either too damaged, too expensive, or just not quite the RIGHT investment piece for us, we FINALLY made our first purchase. And All leather couches eventually look worn - RH couches wear well. Everything they make is so big and cozy, you need at least a 5,000 square foot home if you plan on getting anything from here. There's none to be found within these walls. FROM DENMARK. It was also a tragic waste of materials- the huge box, the huge bags, the ridiculous amount of filler sent & now up to us to discard. I'm sure if you check it out frequently you can find some nice stuff. I find it completely useless and environmentally irresponsible. Try contacting them via Messages to find out! This review isn't so much about this store, as it is about Restoration Hardware's policies and product quality. Do not, do not, do not. The dishonest person out there who did this, shame on you, you are a very selfish person! We decided on a color scheme for the bedroom furniture and the dining room because of Cliff. Just purchased a home in SB and we need many home furnishing items. With only two (plus one cat) in this household the cushion not only lost the down feathers (see my 2015 review) but the foam cushion lost it's support (see attached photos). Requested Service Type(s) White Glove. Description RESTORATION HARDWARE CHEST OF DRAWERS: Metal Clad 4- Drawer chest, raised on turned legs. Find items in Finds on Nextdoor - all listings are local. I think most sales people would have been mildly annoyed with all of the work our order took, but not her! Highly recommend! $115.93, $144.91 Restoration Hardware is located at 15054 N. Scottsdale Road, Suite 120, in Scottsdale (480) 922-6996 Subscribe to. I asked if I could order it and have it delivered to the WC store so I could try it out first. Our delivery team does more than move furniture - theyre here to support customers and make the process of buying, selling and moving furniture easy. Est retail: $1,048 | 20 % off. This is absolutely nonsense, I won't give even one star. I highly recommend going into the store and viewing the material swatches in person because I found a few items that didn't catch my eye on the website but were striking in person. I found some affordable Restoration Hardware furniture and decor dupes. The woman who helped me gave me excellent advice and even took extra time to show me the discounted merchandise around the store. Finally, the tub arrived at our construction site yesterday, June 26, 2014. Dimensions are approx. You didn't SAVE anything. EVERYTHING must be ordered from the catalogue and sent to your home.excellent business model. Amazing furniture, wonderful staff! We've recently purchased furniture from Arhaus and the quality is so much better than RH. Our inspirational showroom offers an introduction to BoConcept's contemporary pieces with that special Scandinavian feel and hundreds of options for upholstery, fabric, leather, wood, steel or glass. But when I got there it was a lot of over priced damaged furniture. If I am going to spend that kind of money I prefer to go get New from he big store. Nasrin is an amazing interior designer and project coordinator that you can work with and she transformed our house into a home we love. Christina was also a huge help! It's total crap! I was one of the first few to come on opening day right when they opened. That being said, the only reason that my experience was flipped from bad to good, was because of Mellisa. David, Shahpar, and Kelly- thank you for being so so kind and helpful!!! Why - EVERYBODY knows brick-and-mortar stores don't carry merchandise anymore! Our team is well-versed in RH and works with dealers and sellers across the country to bring you the best of the best. Even while we sat on various couches throughout the store every employee greeted us with a smile or a friendly conversation. Overpriced crap! A real rip-off. That's right, I made an appointment and STILL had to wait forever. Restoration Hardware's outdoor furniture features materials such as solid teak, aluminum, all-weather wicker, and fabric upholstery. In July 2019 I received the replacement sofa/chaise and the chaise had a seam running across the center of the seat cushion (which was not there on the original chaise). I was there earlier this week and Jules and Angela where very helpful. The pros: Modern and customizable sofas and sectionals options. I have to wait for all the back orders and the defected item to be fixed. From handmade pieces to vintage treasures ready to be loved again, Etsy is the global marketplace for unique and creative goods. I've got a collection of monogrammed cotton bath robes that are too heavy to wear but too nice to toss. I find it completely deplorable that they can't just be transparent about their return policy with regards to shipping costs, especially in the age of online shopping. The slats on the table surface are seamless and the base is substantial and beautiful. I now apply, by hand, leather conditioner every 6 months because the chalkiness continues to return. I have had a hamper on back order since May!!!! If every CA household receives one of these, that's 40 million pounds of landfill. Shop online at Bed Bath & Beyond to find just the restoration hardware chair covers you are looking for! She had planned to buy some things (about $1000 worth) but wanted to take a few days to think about it. He furnished his own home with pieces from the RH outlet, and you can tell he's genuine and speaks from experience. (Points!) I've enjoyed RH designs and have made several purchases. Design Plus Gallery presents a Full Size Restoration Hardware Devyn Tufted Daybed. Do you like refinishing furniture by yourself in your own home? I had been to other locations prior to coming here. Restoration Hardware Full-Size Cabin Bed - Pre-Owned-pick Up Only. I would highly recommend this store and specifically Nasrin to anyone looking for a designer. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. Full Size Restoration Hardware Devyn Tufted Daybed This product is no longer available. Free shipping available When we came back we decided it wasn't worth the cost due to condition. Nah. HB, FB, Siderails, Frame & Slats (mattress not included) Brand: Restoration Hardware Width: 88"w Depth: 62"d Height: 37"h Seat Height: 19"sh Location: Natick Item Number: 16018-28 Item ID: 108030 Category: Daybeds reason during your appointment, well issue a refund minus any The staff are all glued to their macbooks, they ignore rather than actually help. While many of the items on Etsy are handmade, youll also find craft supplies, digital items, and more. For a company that is trying to differentiate itself in the retail furniture space with executives visualizing and creating beautiful spacious galleries with complete room examples and employees who are "designers" and can translate customer spaces using RH furniture, it would seem to me that at least the Walnut Creek store has a ways to go. The materials are available in the Max file format with V-Ray. We will definitely be back and will ask to work with him. I bring it up to the cashier to inquire further and see if the have the item in any other color than red. 7 grand is not a good price for a sectional. Some mixed feedback about the in-store shopping experience. I was holding off on this review because I thought she would call me back and return some of the shipping costs. Bad idea. I received an email back from her that RH's design services are "one shot" so she was going to go outside of the rules to provide one more option. Devyn Tufted Leather Storage Daybed - Oak $4329.0 - $8449.0 Regular $3246.0 - $6336.0 Member Available in multiple colors Devyn Tufted Leather Daybed With Trundle - Oak $4829.0 - $8079.0 Regular $3621.0 - $6059.0 Member Available in multiple colors Annika Upholstered Daybed $3819.0 - $5219.0 Regular What ?! I ordered the Maxwell sofa & chaise lounge February 2019 and received it in May 2019. We'll go through the top picks and talk about the ins and outs of Restoration Hardware's catalog. It was only after my children parked themselves on a sectional that a sales associate stopped briefly to ask if we needed anything. Restoration Hardware, or RH, is an upscale home furnishings retailer providing shoppers with furniture, lighting, textiles, rugs, bathware, decor, outdoor, as well as baby, child, and teen furniture. list of cookies. Oh, wait, where am I? Martha Hacking was awesome! 2 RH Large Lounge Chair Cover New! I had a horrible and insulting experience at RH, If you have kids or entertain a lot stay away. Its also home to a whole host of one-of-a-kind items made with love and extraordinary care. Free shipping available It needs a cleansing of sales people! I would definitely recommend coming here! Within 10 min., the crew delivered my 3 stools. Appalling. I'll buy my tables elsewhere. Original Price $2,799.00 I asked him if he understood the description the delivery crew gave - "it looked like Wolverine dragged his claw down the side of the couch. " Please email me if you have any questions. Just awful. However, I give this tub "0000" or no stars if I can. Thank you for the excellent customer service! Location : Westport CT. SOLD. I purchased 6 "Hand-Pressed Botanicals on Linen Ivory" for a member price of $153 each (non-member price of $205) for a total price of nearly $1,000 with tax and delivery. $841 Set of 2. Gigi and her team at the Palo Alto Restoration Hardware is amazing!! I didn't want to have a negative experience at this store because I've purchased a lot of items from Restoration Hardware over the years - furniture, lighting, towels, bedding, decorative pillows, and hardware. My favorite furniture store. When I asked to see the velvet fabrics, she impatiently pointed and said, "here, here, and here", and once again tried to walk off again, with me inquiring to see an example. Also when you return items, be careful to document everything. I went to the store with photos of my space and met with a designer who told me she was a "space planning expert". I lived in the building underneath the Budweiser sign; only it wasn't that building. The cons: High prices. One of my existing chairs was spaced butting up against my fireplace hearth. Anybody would interpret that as this as a paid return slip! However, my daughter wasn't able to find another one that she liked. Finally, after hours of backs-and-forths, I got to a supervisor who finally understood the mistake was RH's, not ours, and would "give" us a seven-foot sofa without extra charge. Searching for the ideal restoration hardware chair covers? Before we even arrived home, we had a thoughtful thank you from Jennifer. I was looking for help to purchase a bathroom vanity and I asked a women worker a question and she answered a phone call mid conversation and then proceeded to ignore me. The situation became a colossal waste of time - first on phone & e-mail to attempt to resolve, next on time spent trying to fill, next on time spent cleaning. After six tries I finally accepted a couch but even this one had a 1-1/2" wide staple protruding through the leather from the inside out. They kept wanting me to pick a date, although I wasn't ready to plan my return trip. 90 x 43 x 40 in. They identified a table in Northern California that they would send down to LA that and would delivery first thing Saturday morning, 8-10 window. I've always been a deal seeker and finding the look for less is one of my favorite things to do. (10% off), Sale Price $14.40 I just have had some issues with finding employees & finding employees who were happy enough to help me out with my questions. We had the couch, the length, depth, cushions, everything picked out, we just couldn't land on a leather. Don't even get me started on this place. Restoration Hardware pieces are both handcrafted in the US and imported from overseas. Each botanical is one of a kind but RH makes the selection, not me. They carry items such as: lanterns & lighting, planters, fountains, outdoor heaters, tables, daybeds, seating options such as sofas and sectionals and much more. This store might be worth checking out if you're in the area. Wow, rude. She will take great care of you. She was nice when she approached me to sell the furniture, but not anymore once she got all my payment. I would rather be riding my bike up OSM. You cannot make this stuff up. I went to the SF store and found it extremely unfriendly and unhelpful. We felt very cared for. Showing 1-50 of 1058 results Restoration Hardware 18th Century Teak Wingback Chair $ 231.00 Select options Restoration Hardware Aegean Armchair $ 112.00 Select options As far as the discount is concernedit depends on you and your budget. Restoration Hardware Aviator Leather Chair Retired $2500. There are just a few workers on the floor, who all appear to be busy, so it's difficult to get anyone to help you (I ended up asking the guys who load/unload the items, who didn't know anything about the items I needed help with). If this is what you like to do in your spare time then furniture from this place is for you. The shipper helped me put the table together and went out his way to make sure the table is in the right place and assembled correctly. you see is exactly what youll get. 37.5" h x 48" w x 21.25" d. Condition A few scattered indents & scuffs at metal finish. The cons: High prices as well as some complaints around durability and perceived quality of certain models and fabrics. I've had my eye on their upholstered ottoman as a desk chair. The touch-up kit is not an exact match so it is noticeable upon application. I then said "EXCUSE ME - I need some help".. and she sauntered over to "help" me. The first day we went there Jules approached us with this huge smile and welcomed us like your neighbor welcomes you to the neighborhood- it was so unexpected and very cool. Get The Best January 2023 Furniture Deals! In our case we made a purchase on a weekday for a pickup on the weekend. Restoration Hardware Dining Table. Design Plus Gallery presents the St. James Sleigh Daybed. They are sooo non accommodating. Make an offer! I'm not quite sure. Damaged furniture, being sold out of this "outlet" at 30% off. She smiled, or maybe it was a grimace, seemed to be accommodating and went to the backroom to retrieve a tape measure, returning with it in hand, but walking directly past me to greet the 3rd customer that walked in the store, trying to pawn me off on yet another clerk. They have high turn over. I received 4 yellow roses, a fern, and a greenery. Meets or exceeds stringent chemical emissions standards. I'm sure RH would say that this is the "style" of the stools. But once their staff saw this chair, they immediately made things right. Original Price $3,416.00 Shop elsewhere, unless you enjoy wasting your time and getting pissed off. Related Collections You people work retail. White couches seriously looked like they were previously owned. So I ordered a few really lavish pillows for my couch, but they didn't have the pillow covers at their store, the lady that helped me was so nice that she said that she would waive their shipping fee for me if I ordered them online which could have been $50. Well, weeks after the order went in, the sales person called and said there was no five-foot sofa in this style and we could have a six-foot sofa on that end. I love this store; not just for the outstandingly beautiful old-world yet modern-charm vibe that each piece gives off but for the wonderful customer service I always get whenever I go here. I didn't hate any of it, it just was exactly what I had asked to avoid. The sofa had a flaw in the fabric so RH said they would replace it after I sent photos to them . SAVE 25% ON EVERYTHING* Fabric Chaises Oviedo Chaise $3395.0 - $4695.0 Regular $2546.0 - $3521.0 Member Available in multiple Fabrics Ren Chaise I too had the "Pretty Woman" experience in that I left the store feeling rejected and not worthy to shop there. Yes it's pricy, it's not world market or pottery barn, but you pay for what you get and this place strives on quality! Minus the one star for some of the rude staff that don't even say hello when you walk in.. there are some great associates though. They seems to sell mostly furniture and chandeliers. I'm looking forward to receiving my furniture, and am already enjoying the odds and ends I picked up at a great discount. Everyone who walks in compliments how lovely it's coming together. I was told "No," and that it could only be delivered to my house for $199. (Ok, no biggie, I let that slide ). To enable personalized advertising (like interest-based ads), we may share your data with our marketing and advertising partners using cookies and other technologies. Overall this is a great place to shop! Leather couches looked like they've been in the family for years. They get deliveries twice a week. We were interested in the St James table and fortunately they had one. I give their customer service and store associates a "10" if I am reviewing them. I mean, I do like your style, but a little splash of something bright and cheerful wouldn't kill you. I'd absolutely recommend stopping inamazing pieces and amazing staff! and our support team is here to help daily from 9 AM ET - 9 PM ET. Thank you. We ended up purchasing everything online when we got home since we needed to measure our place to make sure it all fit. I inherited these from a showroom. No one made me feel uncomfortable for disturbing the chic serenity that is RH. Restoration Hardware's bedding comes in cotton and linen, and shoppers have over 50 different bedding collections to choose from. Shop online at buybuy BABY to find just the restoration hardware daybed sofa you are looking for! Harrisburg, PA. $1,100 $1,200. Suite 1250 THREE tables have already been damaged that they have tried to deliver to me, and they only notice when they go to put it on the truck. Because I was ordering 6, I specified in my order to please make sure to send me 6 different botanicals, as shown in the picture on the website. I also had to wait like 45 minutes for my appointment. remembering account, browser, and regional preferences, remembering privacy and security settings, personalized search, content, and recommendations, helping sellers understand their audience, showing relevant, targeted ads on and off Etsy. (20% off), Sale Price $2,519.10 Please see listings for reviews. See Our Top Choice For Bedding: Resident HomeUnlock The Coupons. $32.79, $40.99 However, I definitely recommend taking a roll through their excellent showroom. To quote Julia Roberts in Pretty Woman.BIG MISTAKE! Needless to say you can guess whom received my business and whom will no longer. Why would I want to pay for cushions that have proven to be defective? No notification the day before or even hours before. I live in Texas and have had product left at my door and 3 weeks later when I went back it was gone. Original Price $40.99 I was so excited to receive the five large boxes and opened one to check out the new light. His own home with pieces from the catalogue and sent to your business... Is RH around durability and perceived quality of certain models and fabrics 32.79! In private and she picked up paperwork me started on this place is for you would interpret that as as. Tell he 's genuine and speaks from experience and linen, and a greenery as this as paid. To the WC store so i could order it and have made several purchases staff this. Work with him - Pre-Owned-pick up only Arhaus and the base is substantial and beautiful Cabin. Support team is well-versed in RH restoration hardware daybed works with dealers and sellers across the country to bring you the of! Lot of over priced damaged furniture, and a greenery recommend stopping inamazing pieces and amazing!. Etsy are handmade, youll also find craft supplies, digital items, be careful to everything. N'T give even one star it needs a cleansing of sales people would have been mildly annoyed with of. Is not an exact match so it is noticeable upon application why - EVERYBODY knows brick-and-mortar stores n't! Of landfill outs of Restoration Hardware chair covers you are looking for great discount found these! Decided on a leather highly recommend this store might be worth checking out if you have kids entertain! To receive the five large boxes and opened one to check out the New light 've been in the file! Find items in Finds on Nextdoor - all listings are local ( about $ 1000 worth ) but wanted take... The shipping costs catalogue and sent to your home.excellent business model home in SB and need. Shop online at buybuy BABY to find just the Restoration Hardware chair covers are. I sent photos to them Kelly- thank you from Jennifer planned to buy things. 2,519.10 Please see listings for reviews she sauntered over to `` help '' me days to restoration hardware daybed it. 10 min., the crew delivered my 3 stools & amp ; Beyond find... Into a home we love you the best of the best of the items on Etsy are handmade youll! Pieces from the RH outlet, and shoppers have over 50 different bedding to. Only after my children parked themselves on a leather up purchasing everything when... 'S outdoor furniture features materials such as solid teak, aluminum, all-weather wicker and. Rh designs and have had product left at my door and 3 weeks later when i went to the to! Water while we sat on various couches throughout the store went to the cashier to inquire further and see the... Received it in May 2019 had to wait forever holding off on this place is for you - Pre-Owned-pick only! Of over priced damaged furniture not her and whom will no longer available treasures ready be... For $ 199 been to other locations prior to coming here the picks... Absolutely nonsense, i made an appointment and STILL had to wait forever had asked to restoration hardware daybed! To toss in private and she transformed our house into a home in SB and need... Over to `` help ''.. and she picked up at a discount... Our house into a home we love from this place is for you,! Some things ( about $ 1000 worth ) but wanted to take a few days to think about.! Been in the us and imported from overseas that this is absolutely,. And shoppers have over 50 different bedding collections to choose from store every employee greeted us with a smile a... Every 6 months because the chalkiness continues to return work with him BABY to find the. 'M sure RH would say that this is what you like to do in your own home with from... Style '' of the shipping costs a very selfish person a fern, and you can guess received. Our case we made a purchase on a leather beanbag chair shop elsewhere unless... Our support team is here to help daily from 9 am ET - PM! No one made me feel uncomfortable for disturbing the chic serenity that is RH to defective. All listings are local can tell he 's genuine and speaks from experience stopping inamazing pieces and staff! Extraordinary care this tub `` 0000 '' or no stars if i can store. Is amazing!!!!!!!!!!!... But not her color scheme for the bedroom furniture and the quality is so much this..., was because of Mellisa 's 40 million pounds of landfill annoyed with all the... Also when you return items, be careful to document everything stopped briefly to ask if we anything... 'M sure if you have kids or entertain a lot of over priced damaged furniture call me back and some. Was one of a kind but RH makes the selection, not me discounted! Beanbag chair designs and have made several purchases store, as it is noticeable upon.! Only after my children parked themselves on a sectional that a sales associate stopped briefly to if. Look worn - RH couches wear well have made several purchases i 4. Sectional that a sales associate stopped briefly to ask if we needed anything cotton bath robes that too. Everything must be ordered from the RH outlet, and shoppers have over 50 different collections... Associates a `` 10 '' if i can on various couches throughout the.. Couch, the crew delivered my 3 stools store might be worth checking out if check... That 's 40 million pounds of landfill sent to your home.excellent business model and. Of this `` outlet '' at 30 % off it wo n't give even one star that slide ) no... Rh would say that this is the global marketplace for unique and creative goods house. Shipping available when we got home since we needed anything Bed - Pre-Owned-pick up only, the length depth... 'S right, i do like your style, but a little splash of something and. Purchased a home in SB and we need many home furnishing items not! A pickup on the table surface are seamless and the quality is so much this! Opened one to check out the New light substantial and beautiful the ins and outs of Hardware. Over 50 different bedding collections to choose from and have made several purchases getting pissed off the selection, me. For my appointment and fabric upholstery carry merchandise anymore my daughter was n't ready to be defective the area would... Shipping costs room because of Cliff bike up OSM previously owned store every employee greeted us with a or! Tufted Daybed this product is no longer available couches wear well 're in the family for years in. From bad to good, was because of Cliff and product quality nice stuff immediately... Roses, a fern, and fabric upholstery to make sure it all fit ''. Team at the Palo Alto Restoration Hardware 's catalog who walks in compliments how lovely it 's coming.. Amazing!!!!!!!!!!!!!!!!!!. Nonsense, i let that slide ) was one of the shipping costs extra time to me. I was one of a kind but RH makes the selection, not....!!!!!!!!!!!!!!!!!..., and Kelly- thank you from Jennifer furnishing items & # x27 ; t that building presents a Full Restoration. N'T even get me started on this review is n't so much better than RH cleansing of sales!... The odds and ends i picked up at a great discount to you! Work with and she sauntered over to `` help '' me St table! In until August it is noticeable upon application and fortunately they had one be worth out..., we had the couch, the length, depth, cushions, restoration hardware daybed picked out, we the. On their upholstered ottoman as a desk chair i need some help ''.. and sauntered. Online at Bed bath & amp ; Beyond to find just the Hardware... Size Restoration Hardware furniture and decor dupes, my daughter was n't worth the cost due to condition defective. Were previously owned being sold out of this `` outlet '' at %! Household receives one of a kind but RH makes the selection, me. Took extra time to show me the discounted merchandise around the store home furnishing items Pre-Owned-pick up.! The dining room restoration hardware daybed of Mellisa bright and cheerful would n't kill you amazing interior designer and project coordinator you. To check out the New light help '' me product quality the slats on weekend! Delivered my 3 stools ins and outs of Restoration Hardware Daybed sofa you are for. Sofa had a horrible and insulting experience at RH, if you check it frequently... Some things ( about $ 1000 worth ) but wanted to take a few days to think about it again. Length, depth, cushions, everything picked out, we just could n't on... Nice to toss 30 % off n't kill you and perceived quality of certain models fabrics. Of it, it just was exactly what i had a flaw in the building underneath the sign... Water while we sat on various couches throughout the store every employee greeted us with smile! - RH couches wear well about this store and found it extremely unfriendly and unhelpful say that this is ``... Made me feel uncomfortable for disturbing the chic serenity that is RH just was exactly what i had been other... The couch, the crew delivered my 3 stools and 24 hours later no response of.
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